Stephen W Gilliland

Interests

Research

Organizational justice, Integrity testing, Leadership

Teaching

Leadership, Integrative Leadership, Healthcare Entrepreneurship, Topics in Organizational Behavior

Courses

Scholarly Contributions

Books

• Gilliland, S. W., Steiner, D. D., & Skarlicki, D. P. (2015). The social dynamics of organizational justice. Charlotte, NC: Information Age Publishing.

Chapters

• Gilliland, S. W. (2018). Organizational Justice. In The SAGE Handbook of Industrial, Work & Organizational Psychology, 2nd ed,(pp 46-65). Thousand Oaks, CA: Sage.
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  Comprehensive review of theories, major findings, and current and future research directions in organizational justice.
• Gilliland, S. W., Anderson, J. S., Gilliland, S., Steiner, D., & Skarlicki, D. (2015). JUSTICE, RELATIVE DEPRIVATION, AND BLAME Disentangling Constructs to Understand Cognitive and Emotional Reactions to Greed. In SOCIAL DYNAMICS OF ORGANIZATIONAL JUSTICE(pp 99-120).
• Bowen, D. E., Gilliland, S. W., & Folger, R. (2015). The psychology of fairness at work: From Ideas to Action. In Contemporary Organizational Behavior. Pearson-Prentice Hall.
• Gilliland, S. W., & Anderson, J. (2014). On the psychology of greed. In The nature of work: Advances in psychological theory, methods, and practices(pp 99-116). Washington, DC: American Psychological Association.
• Gilliland, S. W., & Steiner, D. (2012). Applicant Reactions to Testing and Selection. In The Oxford Handbook of Personnel Assessment and Selection(pp 629-666). doi:10.1093/oxfordhb/9780199732579.013.0028

Journals/Publications

• Evans, J., Gilliland, S. W., & Anderson, J. (2018). Misleading by example: The effects of a manager’s unfair customer treatment on service employee performance and perceived managerial trustworthiness. Social Justice Research, 31(3), 260-289.
• Gilliland, S. W., Gross, M. A., & Hogler, R. L. (2014). Is Organizational Justice the New Industrial Relations? A Debate on Individual Versus Collective Underpinnings of Justice. NEGOTIATION AND CONFLICT MANAGEMENT RESEARCH, 7(3), 155-172.
• Gilliland, S. W., Gross, M., & Hogler, R. (2014). Is Organizational Justice the New Industrial Relations? A Debate on Individual Versus Collective Underpinnings of Justice. Negotiation and Conflict Management Research, 7(3), 155-172.

Proceedings Publications

• Goldman, B. M., Pearsall, M., Gilliland, S. W., & Shapiro, D. L. (2007, August). An investigation of organizational reluctance to mediate employment disputes. Proceedings of the Academy of Management Philadelphia, PA (Aug. 2007)—Best Paper Award. (Conflict Management Division--Conflict in Context).. In Academy of Management.
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  Received The Best Paper Award
• Goldman, B., Matthew, P. J., Gilliland, S. W., Shapiro, D. L., Goldman, B., Matthew, P. J., Gilliland, S. W., & Shapiro, D. L. (2007, January). An investigation of organizational reluctance to mediate employment disputes. In Academy of Management 2007 Annual Meeting.
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  Abstract: Organizations agree to participate in employment mediation sponsored by federal Equal EmploymentOpportunity Commission (EEOC) at much lower rates than individual claimants (31% vs. 89%). Thispaper investigates reasons why this phenomenon occurs. We surveyed 997 organizations that wereinvited to participate in EEOC-sponsored mediation to assess reasons for participating-or not-inmediation. Support was found for a model that incorporates perceived merit, organizational learning, and three anticipated outcome variables (economic, reputation, and equity) to understand the issue.Organizational learning accounted for the most variance in the decision to participate in mediation.

Presentations

• Anderson, J. S., Evans, J. M., & Gilliland, S. W. (2018, August). Customer identification as a moderator of service worker reactions to unfair customer treatment. Academy of Management Annual Meeting. Chicago, IL.
• Jannenga, H., Bond, M. T., Hilligoss, B., Reed, G., Betlach, T., & Gilliland, S. W. (2018, May). Future of Healthcare. Future of Healthcare Panel. Phoenix, AZ: University of Arizona Eller College of Management and UA Phoenix College of Medicine.
• Gilliland, S. W., Broschak, J. P., Ordonez, L. D., Block, E. S., & Rees, M. (2017, August). Predicting the Symbolic Use of Ethical Violation Reporting Systems. Annual Meeting of the Academy of Management. Atlanta, GA: Academy of Management.
• Gilliland, S. W., Broschak, J. P., Ordonez, L. D., Block, E. S., & Rees, M. (2017, August). Predicting the Symbolic Use of Ethical Violation Reporting Systems. Annual Meeting of the Academy of Management. Atlanta, Georgia: Academy of Management.
• Cooper, D. A., Slaughter, J. E., & Gilliland, S. W. (2015, August). Integrity testing and workers' compensation: Accounting for job tenure and time at work.. Annual Conference of the Academy of Management. Vancouver, BC.
• Cooper, D. A., Slaughter, J. E., & Gilliland, S. W. (2014, August). Good apples in good barrels: Ethical code enforcement, conscientiousness, and unethical behavior. Annual conference of the Academy of Management. Philadelphia, PA.
• Cooper, D. A., Slaughter, J. E., & Gilliland, S. W. (2014, May). Reducing workers’ compensation costs: The influence of implementing integrity testing. Annual Conference of the Society for Industrial and Organizational Psychology. Honolulu, Hawaii: Society for Industrial and Organizational Psychology.