Teresa Carolina Hazen

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Scholarly Contributions

Journals/Publications

• Elliott, C. M., & Hazen, T. C. (2020). An EBA Plan for Primary Source Content: A New Model for Access and Ownership. Technical Services Quarterly, 37(2), 148-159. doi:https://doi-org.ezproxy1.library.arizona.edu/10.1080/07317131.2020.1728126
• Hazen, T. C. (2018). Tech Bits -- Redmine. College & Research Libraries News, 79(6), 1.
  More info

  Very brief article about using Redmine in an academic library setting.
• Hazen, T. C. (2013). Cross-Training in Arizona: One Library's Solution to Economic Woes. ALCTS News.
• Hazen, T. C. (2012). A Tale of Three Layoffs. Oregon Library Association Quarterly, 18(2), 4.

Proceedings Publications

• Wallace, N. A., & Hazen, T. C. (2016, November). The Odd Couple: Teaming Up to Reduce Textbook Costs for Students. In Charleston Conference, 10.5703/1288284316463.
• Wallace, N. A., Wallace, N. A., Hazen, T. C., & Hazen, T. C. (2016, November). The Odd Couple: Teaming Up to Reduce Textbook Costs for Students. In Charleston Conference.
• Hazen, T. C. (2014, August). Creating a Richer Patron-Driven Acquisitions Experience for Your Users: How the University of Arizona Forced Three PDA Programs to Play Nicely Together. In Charleston Conference.

Presentations

• Elliott, C. M., Hazen, T. C., & Lema, D. V. (2023, October). eEEkBooks! Answering the Questions You’re Afraid to Ask about eBooks! . Arizona Library Association. Phoenix, AZ: Arizona Library Association.
• Hazen, T. C., & Larry, D. (2022, September). Integrations for Access in a Research Library's New Normal. IGeLU 2022 Hybrid Conference and Developers' Day. Online: IGeLU.
• Hazen, T. C., & Larry, D. (2022, September). Utilizing Primo OpenURL functionality to increase Resource Discoverablity. IGeLU 2022 Hybrid Conference and Developers' Day. Online: IGeLU.
• Hazen, T. C., & Larry, D. (2020, 12/2020). Staying on Our Toes: How the University of Arizona Libraries Has Navigated the COVID-19 Pandemic. ELUNA Learns Presentation Series. Online: ELUNA.
  More info

  2020 has been a difficult year, and a shining example of how libraries have needed to make large impactful decisions to stay one step ahead. In response to the COVID-19 pandemic, the University of Arizona Libraries has taken measures to ensure that patrons continue to have access to quality resources, and that they receive a similar level of service that is comparable to pre COVID-19. In our session, we will discuss how we took advantage of resources such as the Emergency Temporary Access Service provided by Hathi and The Internet Archive’s OpenLibrary; our strategies for implementing and publicizing these resources; technical solutions for expanding patron search options; and the changes we’ve had to make to fit the ever-morphing landscape that has become definitive of our time during the COVID-19 pandemic.
• Hazen, T. C. (2020, December). TRAIL Fall Forum 2020: Report on Central. TRAIL Fall Forum 2020. Virtual: Technical Reports Archive & Imaging Library.
• Hazen, T. C. (2020, May). TRAIL Annual Meeting 2020: Report on Central. TRAIL Annual Meeting 2020. Virtual: Technical Reports Archive & Imaging Library.
• Hazen, T. C., & Larry, D. (2020, December). Staying on Our Toes: How the University of Arizona Libraries Has Navigated the COVID-19 Pandemic. ELUNA Learns - 2020 - The Year of Change. Online: Ex Libris.
  More info

  2020 has been a difficult year, and a shining example of how libraries have needed to make large impactful decisions to stay one step ahead. In response to the COVID-19 pandemic, the University of Arizona Libraries has taken measures to ensure that patrons continue to have access to quality resources, and that they receive a similar level of service that is comparable to pre COVID-19. In our session, we will discuss how we took advantage of resources such as the Emergency Temporary Access Service provided by Hathi and The Internet Archive’s OpenLibrary; our strategies for implementing and publicizing these resources; technical solutions for expanding patron search options; and the changes we’ve hadto make to fit the ever-morphing landscape that has become definitive of our time during the COVID-19 pandemic.
• Elliott, C. M., Elliott, C. M., Hazen, T. C., Hazen, T. C., Talbott, H., & Talbott, H. (2019, Fall). An EBA Plan for Primary Source Content: A New Model for Access and Ownership. Charleston Conference. Charleston, SC: Charleston Conference.
• Elliott, C. M., Talbott, H., & Hazen, T. C. (2019, Fall). Evidence Based Acquisition for Primary Source Content A New Model for Access and Ownership. Acquisitions Conference. Charleston, SC.
• Hazen, T. C., Davis, H., & Whittenberger, L. (2017, November). Weathering the Storm with Ebook Auto-Upgrades. Charleston Conference. Charleston, SC.
  More info

  Co-presenters: Hilary Davis, Department Head, Collections & Research Strategy and Lynn Whittenberger, Associate Head, Acquisitions and Discovery both from North Carolina State University.This is a tale of two academic libraries with aims to provide responsive collections that deliver what patrons need when they need it. This isn’t always possible with a budget constrained by limited state funding, inflationary pressure, and expectations that we should be able to provide access to everything. One strategy for connecting our communities with content is to purchase ebooks on a just-in-time basis (e.g., DDA ebook collections) alongside ebook frontfiles and backfiles. Our two libraries approached DDA differently: one preferred to purchase only single-user DDA ebooks as a way to contain costs, the other purchased a spectrum of DDA user-models. But both encountered situations where neither approach was the best fit for our patrons. In one case, the perfect storm happens: many users need access to a single-user ebook at the same time and under a tight deadline. When that storm hits, we’ve let our patrons down. In another case, more expansive user models led to reduced ROI. These are the situations that led our libraries to look for ways to upgrade ebook user models in real-time, without unnecessary mediation, and that avoided just-in-case purchasing. In this presentation we will describe two different implementations of EBSCO’s and Proquest’s ebook auto-upgrade service and share insights on how these services have worked for our two contexts. We will invite discussion of other ways to create the kind of responsiveness to ebooks that our users expect while recognizing fiscal, technical, and personnel constraints.
• Hazen, T. C., Wallace, N. A., Wallace, N. A., & Hazen, T. C. (2016, November). The Odd Couple: University Libraries and Book Stores Team Up to Reduce Textbook Costs for Students. Charleston Conference. Charleston, SC.
• Dewland, J. C., Dewland, J. C., Elliott, C. M., Elliott, C. M., Hazen, T. C., Hazen, T. C., See, A., & See, A. (2015, September). PDA Metrics: How I Learned to Stop Worrying and Trust My Users. ALCTS Continuing Education Committee's Webinar Series. Online: Association of Library Collections & Technical Services (ALCTS).
  More info

  The webinar will examine how the UA libraries developed a set of metrics to inform us on the changing shape of our collection as a result of our PDA Program. We will discuss how we created the metrics, the sources we use to gather and evaluate the data, and how the collection has changed as a result.
• Hazen, T. C. (2015, Summer). Acquisitions, Collection Development, Electronic Resources, and ILL, Oh My!: Connecting Users to What They Want!. ALA Annual. San Francisco: American Library Association.
  More info

  Panel presentation on : How patron ILL requests influence collection development; 2) How demand driven acquisition of physical and electronic books affect interlibrary loan; 3) Outline the changes made by one Interlibrary Loan department to adapt to the current ILL environment; 4) What Occam’s Reader can do to allow interlibrary loan of electronic books.

Poster Presentations

• Elliott, C. M., Talbott, H., & Hazen, T. C. (2019, Summer). You Get (More Than) What You Pay For: A New Plan for Primary Source Access and Ownership. American Library Association Annual Conference. Washington D.C..
• Dewland, J. C., Dewland, J. C., Elliott, C. M., Elliott, C. M., Hazen, T. C., Hazen, T. C., See, A., & See, A. (2015, June). Patron Driven Acquisition: Has it Changed Our Collections?. American Library Association Annual Conference. San Francisco: American Library Association.
  More info

  Three years ago a major research library implemented a PDA program for the bulk of its print and online monographic collections. This poster will illustrate the disciplinary composition of the library’s collection prior to the implementation of the PDA program and contrast it to the collection created by researchers. It will address uncertainties libraries have held about PDA programs by analyzing current data including an analysis of how technical services manages the system and the changing role of the information resource manager. Lastly, the poster will illustrate how PDA has provided insight into our users’ needs.
• Hazen, T. C. (2013, November). Creating a Richer Patron-Driven Acquisitions Experience for Your Users: How the University of Arizona Forced Three PDA Programs to Play Nicely Together. Charleston Conference. Charleston, SC.