Cheryl A Cuillier
- Associate Librarian
- M.A. Information Resources and Library Science
- University of Arizona, Tucson, Arizona
- B.A. Communication and English
- Pacific Lutheran University, Tacoma, Washington
- 2017 Lois Olsrud Library Faculty Excellence Award
- UA Libraries' Library Faculty Assembly, Summer 2017
Open Educational Resources
Open Educational Resources, eTextbooks, library discovery systems
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- Cuillier, C. A. (2018). Inclusive Access: Who, What, When, Where, How, and Why?. In The Evolution of Affordable Content Efforts in the Higher Education Environment: Programs, Case Studies, and Examples(pp Chapter 16). http://open.lib.umn.edu/affordablecontent/chapter/inclusive-access-who-what-when-where-how-and-why/: University of Minnesota Libraries Publishing. doi:https://doi.org/10.24926/86666.0101More infoIn the college textbook landscape, inclusive access programs are expanding rapidly. This chapter explores the evolution of inclusive access and the model’s possible advantages and disadvantages, considering perspectives of publishers, campus stores, faculty, students, and open educational resource (OER) advocates.
- Bross, V., Cuillier, C., DeLancey, L., Foster, C., Heaton, R., Moreno, H., Reeves, R., & Salopek, A. T. (2015). Reports of Conferences, Institutes, and Seminars. Serials Review, 41(2), 111-127. doi:10.1080/00987913.2015.1035142More infoI contributed recap of “Maximizing Discovery and Access of Library e-Content” session at American Library Association’s 2015 Midwinter Meeting (pp. 126-127).
- Cuillier, C. A., Cuillier, C. A., Dewland, J. C., & Dewland, J. C. (2014). Understanding the Key Factors for E-textbook Integration Into a Business Course: A Case Study. Journal of Business & Finance Librarianship, 19(1), 32-60.More infoIn Fall 2012, the authors conducted an e-textbook pilot project with the Courseload e-reading platform in a 300-level accounting class in the University of Arizona's Eller College of Management. Using Courseload statistics and in-class surveys, the authors evaluated students’ attitudes toward the digital textbook and usage of specific features. This article examines the key factors to consider when switching from a traditional printed textbook to an e-textbook. It also will explore best practices and potential pitfalls. The University of Arizona is expanding e-textbook pilots for Fall 2013, building upon the success of the University of Arizona Libraries’ initial pilot.
- Cuillier, C. A. (2012). Choosing Our Futures ... Still. Journal of Library Administration, 52(5), 436-451.More infoIn 1997 the Association of College and Research Libraries held a national conference on “Choosing Our Futures.” The conference challenged libraries to make changes and shape their own destinies. Fifteen years later, it is no less imperative for academic libraries to evolve, adapt, and transform. This article examines the dynamics of change and what makes it so challenging to accomplish. It looks to the business world for ideas, inspiration, and innovations. It examines what libraries can proactively do to lead change and to choose their futures.
- Cuillier, C. A., & Stoffle, C. J. (2011). Finding Alternative Sources of Revenue. Journal of Library Administration, 51(7/8), 777-809.More infoAs state support dollars shrink at public research institutions, the University of Arizona (UA) Libraries—like others—have had to seek revenue from other sources. Cafés, for-credit courses, grants, and partnerships with athletics departments are just a few of the ways libraries are supplementing their budgets. This article gives an overview of revenue-generation ideas and issues to consider. At the UA Libraries, a student fee has been a significant source of funding and tips are offered here for getting a student fee approved. Finally, since funding shortages are likely to be an ongoing challenge, the importance of training and instruction in fundraising is emphasized.
- Stoffle, C. J., & Cuillier, C. A. (2011). Living the Future: Introduction. Journal of Library Administration, 51(7/8), 595-598.
- Stoffle, C. J., & Cuillier, C. A. (2010). From Surviving to Thriving. Journal of Library Administration, 51(1), 130-155.More infoThis article focuses on the need for continual organizational change and new thinking about the work that libraries, librarians, and staff must do to remain key players in the academic world of the future.
- Stoffle, C. J., & Cuillier, C. A. (2010). Student-Centered Service and Support: A Case Study of the University of Arizona Libraries' Information Commons. Journal of Library Administration, 50(2), 117-134.More infoThe University Libraries’ Information Commons opened its doors on January 2, 2002. Its mission is to create an inviting out-of-classroom environment for learning, growth, and enrichment through student-focused research assistance, outreach to all students, and innovative instructional services. This case study details the history of the Information Commons at the University of Arizona, the planning strategy, available services and high-tech equipment, partnerships with other campus units, staffing, lessons learned, challenges, policies, and assessment mechanisms.
- Cuillier, C. A. (2020, February). Overcoming Obstacles to OER Adoption. Arizona Regional OER Conference. Phoenix, AZ: Maricopa Community Colleges.
- Cuillier, C. A. (2020, March). Getting Started with OER. Open Education Week. online: Open Oregon Educational Resources.
- Cuillier, C. A. (2020, November). Getting Started with OER. Open Education Conference. online.
- Cuillier, C. A., & Butterfield, B. (2020, May). Inclusive Access. Community Conversations series. online: Open Textbook Network.More infoBob and I were invited to facilitate the Open Textbook Network's first-ever Community Conversation. 40 people attended.
- Cuillier, C. A., Jacob, M., Quilter, L., Allen, N., Cross, W., & Hofer, A. (2020, April). Finding Teaching Materials for Fall 2020 and Beyond. Resilient Digital Materials for College and University Teaching and Learning series. online: American University Washington College of Law.More infoFinding teaching materials for Fall 2020 and beyond: evaluating resilient digital teaching and learning materials from open and commercial sources for college and university teaching (including finding materials and evaluating licensing)
- Cuillier, C. A., Lentfer, N., Lynch, K., Molls, E., & Rosati, R. (2020, June). Takes a Village: Perspectives on Moving Open Initiatives Forward. Summer Institute Online. online: Open Education Network.More infoThis panel presentation provides successful strategies for moving open initiatives forward. The following perspectives are represented: administrative, publishing, instructional design, campus store, and library. There will be time for attendees to ask questions of the panelists.
- Cuillier, C. A. (2019, April). Copyright Basics & Where to Find Free Resources. Virtual Conference. online: Arizona Library Assocation.
- Cuillier, C. A. (2019, April). Opportunities with OER. Denmark's Electronic Research Library Consortia Conference. Copenhagen, Denmark: Denmark’s Electronic Research Library (DEFF).
- Cuillier, C. A. (2019, February). OER 101 Workshop. Arizona Regional OER Conference. Phoenix, AZ: Maricopa Community Colleges.
- Cuillier, C. A. (2019, November). Building and Sustaining a Textbook Affordability Program. Arizona Library Association Annual Conference. Tucson, AZ: Arizona Library Association.
- Cuillier, C. A. (2019, October). Increasing Student Success with OER. Library Futures Conference. Phoenix, AZ: OCLC.
- Cuillier, C. A., & Mays, E. (2019, February). Open Textbook Editing Resources and Publishing Support. Arizona Regional OER Conference. Phoenix, AZ: Maricopa Community Colleges.
- Cuillier, C. A., & Reinauer, O. (2019, October). Developing Training for OER Librarians. Open Education Conference. Phoenix, AZ.
- Cuillier, C. A., Gong, R., & Smith, J. (2019, December). Supporting OER at Your Institution. Professional Development. online: Assocation for Library Collections & Technical Service.
- Cuillier, C. A. (2018, April). Overcoming Objections to OER from Faculty and Administrators. Digital Initiatives Symposium. San Diego, CA: University of San Diego.More infoAwareness and usage of open educational resources (OER) in higher education is on the rise, thanks to OER advocates and digital repositories such as the Open Textbook Library, MERLOT, Cool4Ed, OER Commons, and more. But as the Open Education Librarian at the University of Arizona Libraries, I’ve encountered a variety of concerns from faculty and administrators about OER. These range from worries about content quality to the amount of time it takes faculty to adopt/adapt/create OER to the difficulty of finding OER in aparticular subject (particularly for upper-division courses). Concerns also relate to academic freedom, campus bookstore relationships, copyright questions, confusion over Creative Commons licenses, and the technical difficulties of customizing digital OER. This presentation will share specific ways to address these concerns, resources you can share with faculty and administrators, and tools you can use to increase OER adoptions atyour institution.
- Cuillier, C. A. (2018, July). Building Allies for OER on Campus. Lightning talk and 2 roundtable discussions (facilitator) at Open Textbook Network Summit. Chaska, MN: Open Textbook Network.More infoAt the University of Arizona, I've worked actively to form alliances with faculty, student government, our campus store, Disability Resource Center, teaching & learning center, central IT, instructional designers, and others. I've also formed partnerships and raised awareness of OER through my role as a faculty senator.Three prompts to facilitate conversation:1) Who's the most valuable OER ally at your institution and why?2) Which group/person has been the most challenging to form a partnership with? Why?3) What effective strategies have you found for working with student government (e.g., dealing with frequent turnover, engaging busy students, etc.)?
- Cuillier, C. A. (2018, June). OER at the University of Arizona. "Open Education Resources (OER): Where Libraries Are and Where We Are Going" panel at American Library Association Conference. New Orleans, LA: ACRL Distance Learning Section and the Association for Library Collections & Technical Services Interest Group.More infoThis panel discussion will showcase panelists from different fields in OER to talk about the present and future directions of OER research, teaching, and programming in libraries. This panel will focus on future directions of the movement within libraries, but will also share stories of success in OER within their libraries. Attendees will come away from the session with concrete ideas of how to start implementing or better implement OER materials and programming in their libraries.
- Cuillier, C. A. (2018, November). Affordability initiatives @ UA. ACRL/CHOICE webinar "Case Studies on Course Material Affordability Programs at North American University Libraries". online: Springer Nature.More infoLearn about course material affordability initiatives at two large U.S. Universities. Hear how academic libraries provide students with access to required content. Discover how librarians and faculty members interact to assess and provide relevant course materials. From initial requests, acquisition considerations, to licensing, you’ll observe differing approaches to the implementation of course materials in the University classroom.Join Cheryl Cuillier, Open Education Librarian at University of Arizona, and Elizabeth Siler, Collection Development Librarian at UNC Charlotte, as they present and discuss their own approaches to course material programs at their respective institutions. After this, you’ll hear from Joerg Sixt, Head of Product Technologies (Major Reference Works), and former Mathematics Editor at Springer Nature, about the textbook program, including some interesting – and sometimes surprising – findings on popular textbooks. Joerg will observe how students interact with textbooks before providing a brief insight into the commissioning process, concluding with information on which textbooks are the most used globally – and in the US – and why this might be.
- Cuillier, C. A. (2018, November). Reducing Costs & Increasing Student Success. Employee training (simulcast to employees worldwide). Company headquarters in Ann Arbor, MI: ProQuest.More infoAbout two-thirds of college students say they haven't purchased a required textbook because of the price. Some of our students must choose between buying textbooks and necessities such as food or rent. At the University of Arizona, I offer faculty and instructional designers a spectrum of affordability options for course materials. There’s no one-size-fits-all solution, but my goal is expand faculty’s academic freedom while increasing student success. It’s critical for all students to have day-one access to required course materials. When I work one-on-one with faculty, we first look at open educational resources (because they’re free, customizable, offer perpetual access, and foster open pedagogy). Next we review library-licensed materials (such as multi-user ebooks, streaming video, book chapters, and journal articles – all free for students to use, but customizability and perpetual access are rare). Lastly, there’s inclusive access (digital course materials sold through the campus store at discounted prices). I’ll talk about the pros and cons of each option, the role of libraries in leading affordability initiatives, the UA’s estimated cost savings for students, and the national landscape for course materials. There will be time for Q&A too.
- Cuillier, C. A. (2018, October). Getting Started with OER. Open Education Conference. Niagara Falls, NY.More infoAre you brand new to OER? Whether you’ve eagerly volunteered for an OER project or you’ve suddenly been assigned the additional responsibilities of leading one, it can be daunting to know where to start. This session will cover the basics of OER: • How OER differ from free resources • Where to find open textbooks and ancillary materials • Where to find templates, guides, and other project resources • How to work with campus partners • How to raise awareness of OER at your institution • How to overcome common objections to OER • How to fund an OER initiative • How to connect with other OER advocates You’ll leave this session with a wealth of resources to help kick-start your OER project.
- Cuillier, C. A. (2018, October). The Role of Librarians in OER. Facilitated 2 roundtable discussions at Open Education Conference. Niagara Falls, NY.More infoAt my institution and many others, a librarian leads the OER initiatives on campus. At this roundtable, we will discuss the advantages of this approach as well as the challenges. In terms of advantages, how can we leverage librarians’ relationships with colleges and departments, and their expertise in course materials, copyright issues, discoverability, metadata, and publishing support? How can we overcome issues such as libraries’ chronic funding and staffing shortages? This will be a free-flowing discussion, with participants sharing their challenges, possible solutions, and ideas. Come and join the conversation!
- Cuillier, C. A. (2018, October). With Open Textbooks, Access = Opportunity. Arizona Library Association Annual Conference. Mesa, AZ: Arizona Library Association.More infoOpen textbooks are freely available, customizable teaching and learning materials that are transforming higher education. They give every student in the class day-one access to required course materials, improving student success and retention. They also provide lifelong learning opportunities for people of all ages, anywhere in the world. In this session, you'll learn where to find open textbooks, how to evaluate their quality, how open textbooks can be customized, how to overcome common barriers to adoption, and how to promote open textbooks at your library.
- Cuillier, C. A., & Forger, G. J. (2018, November). Saving Students Money with Digital Course Materials. IT Summit. Tucson, AZ: University Information Technology Services.More infoIn a 2016 survey, two-thirds of college students said they hadn't purchased a required textbook because of the cost. This presentation will share multiple ways to lower the costs of course materials for UA students and increase student success. We'll cover open educational resources (which offer free, perpetual access to content and are customizable by instructors), library-licensed materials (such as ebooks, streaming video, book chapters, and journal articles that students can access for free in D2L Brightspace), and the UA BookStores’ Inclusive Access program (which offers digital course materials at discounted prices).
- Cuillier, C. A., Ippoliti, C., & Whitchurch, M. (2018, August). OER Lessons Learned: Three Institutional Perspectives. “From Vision to Action” OER Conference. Denver, CO: Greater Western Library Alliance & Colorado Alliance of Research Libraries.More infoLearn how OER initiatives at Brigham Young University, Oklahoma State University, and the University of Arizona have progressed from vision to action. Our three campuses vary in size, demographics, institutional culture, and available resources to support OER. Our OER programs are in various stages of progression and we are each taking different approaches. We will demonstrate that there is no “one size fits all” solution when it comes to OER, but there are still important commonalities across our programs. At each institution, the library coordinates OER initiatives and provides leadership. Social justice is an important aspect of each program. Each institution is committed to improving student success and increasing students’ day-one access to course materials. We recognize instructors as the subject-matter experts and are dedicated to academic freedom for faculty. We each belong to the Open Textbook Network too. We will share lessons learned on topics such as raising faculty/student awareness of OER and other textbook affordability initiatives, administering a grants program, supporting faculty adoption and creation of OER, planning OER events and workshops, collaborating with the campus bookstore, working with campus partners to develop buy-in, creating an assessment model, and developing a publishing model. We will be honest about what worked, what didn’t work, and what we would do differently. We invite you to learn from our successes and challenges, and leverage that knowledge to meet your own institution’s unique needs!
- Cuillier, C. A. (2017, April). OER Quality & Discovery. "Discovery and Assessment of Open Educational Resources (OER)" Training Thursday Webinar. online: National Information Standards Organization.More infoThis session is meant to be a guided, step-by-step training opportunity that will follow the April 19 NISO Virtual Conference: Opening Up Education: Textbooks, Resources, Courseware & More.
- Cuillier, C. A. (2017, June). Set Physics Loose with Open Textbooks!. "Break Out of Your Library: Set Physics Loose with e-Books, Outreach, and Open Textbooks!" session at Special Libraries Association Annual Conference. Mesa, AZ: Special Libraries Association - Physics, Astronomy and Math Division.More infoThe 2017 Physics Roundtable will offer innovative ways to reach a wider library audience in the sciences. Discover how to utilize e-books to make learning more portable, outreach to make science accessible and unforgettable, and open textbooks to lower the cost of higher education.
- Cuillier, C. A. (2017, October). Using Open Textbooks to Transform Student Learning. Arizona Library Association Annual Conference. Mesa, AZ: Arizona Library Association.More infoIn this session, you’ll learn how to help instructors replace expensive textbooks with free, customizable open educational resources (OER). The session will cover the basics of OER, where to find them, how to assess them, how to customize them, and how to raise instructors’ awareness of their existence. We’ll explore the ways that OER have been shown to improve student success. We’ll also discuss open pedagogy and how to involve students in creating OER, engaging them in a lasting resource rather than a throw-away assignment. Audience members will receive an OER 101 handout, Creative Commons-licensed so that it can be adapted for your library. The target audience is academic librarians, but information will also be useful to school, public, and special libraries.
- Cuillier, C. A., & Hawk, C. (2017, October). Collaborating with Your Campus Bookstore. Facilitated 2 roundtable discussions at Open Education Conference. Anaheim, CA.More infoAt the University of Arizona, we're frequently asked how the Libraries and campus-owned BookStores collaborate effectively on OER initiatives and other textbook cost-reduction projects. Cheryl Cuillier, the UA Libraries' OER Coordinator, and Cindy Hawk, Assistant Director of the UA BookStores, will share the secrets of our success, which can be replicated at other institutions. In this session, we'll cover data sharing, joint presentations to campus, our campus-wide OER Action Committee, how we've leveraged the Faculty Senate and Provost's involvement, how we notify students of free textbooks on the BookStores' website, and other strategies.
- Cuillier, C. A., Butterfield, R., Jhangiani, R., Steen, K., Vitez, K., & Williamson, D. (2017, October). The Rise of the Automatic Purchasing Program. Open Education Conference. Anaheim, CA.More infoIt should come as no surprise that textbook affordability is a major gripe for students pursuing higher education. In recognition of this, there is growing interest in adopting programs that ensure students have immediate access to discounted, publisher produced course materials. While the names of all inclusive courseware models vary across higher education institutions, (eTexts, Include-Ed, U-Read, etc.) the general framework behind each remains the same.This panel will explore the structure of the inclusive access model and its implications to the stakeholder groups they represent. With Pearson having announced that over 1,200 campus bookstores were piloting these models in fall 2016 alone, this timely discussion will leave attendees more aware of the implications of adopting these models. Attendees will also have a greater understanding of how this model compares to alternatives in the textbook market.
- Cuillier, C. A., Frank, E., Gallaway, T., & Wallace, N. A. (2017, March). Course Use: Faculty Outreach Strategies. eBooks and the Academic Library Market: The Charlotte Initiative Open Conference. Charlotte, NC: University of North Carolina Charlotte.
- Cuillier, C. A., & Forger, G. J. (2016, October). The Benefits of Open Educational Resources. IT Summit. Tucson, AZ: University Information Technology Services.More infoCheryl Cuillier of the UA Libraries and Garry Forger from the OIA will discuss campus progress in promoting Open Educational Resources (OER). We will outline the current state of OER adoption on campus, the national and international trends for OER in higher education, and future directions and implications for OER on the UA campus.
- Cuillier, C. A., & McLure, M. (2016, August). Recruiting Faculty for Open Textbook Workshops. Open Textbook Network Summit. Minneapolis, MN: Open Textbook Network.
- Cuillier, C. A., Batchelor, C., McGuire, H., Smith, J., & Lauritsen, K. (2016, November). The Future Is Now: A Network-Based Approach to the Next Generation of Open Textbooks. Open Education Conference. Richmond, VA.More infoThis presentation will provide the vision for a collaborative, network-based approach to publishing the next generation of open textbooks by sharing the results of this pilot project. Jeremy Smith (UMass Amherst), Cheryl Cuillier (University of Arizona), and Chelle Batchelor (University of Washington) will present a needs assessment of their pilot projects and what challenges they face in creating open textbooks at their individual campuses. Representatives from the OTN and Rebus pilot will also outline how a long-term solution for these challenges is addressed by developing a workflow and process that enables members of all types and sizes of institutions to engage in publishing. It creates the next generation of open textbooks in multiple subjects (going beyond the "highest enrolled" model) and emphasizes the network's, and higher education's, capacity for developing global solutions that support the needs of our faculty, our students, our institutions, and higher education.
- Cuillier, C. A., Frank, E., & Gallaway, T. (2016, September). Faculty Outreach and Buy-In on Required Course Materials. Charlotte Initiative Meeting. Charlotte, NC: University of North Carolina Charlotte.
- Walz, A., Cuillier, C. A., Hofer, A., Labadorf, K., & Lauritsen, K. (2016, November). Making it Easier: Or Adventures in Open Textbook Adaptation: Finding Our Way. Open Education Conference. Richmond, VA.More infoThe great promise of OER is that they are customizable, but faculty are often stumped when they try to figure out how, in practice, to adapt an open resource. The Open Textbook Network (OTN) commissioned a working group to write a best practices document on overcoming the technical hurdles to adapting open textbooks. The group, hailing from five different institutions, consists of a library dean, two open education librarians, a former editor-in-chief of a university press, and a coordinator for statewide OER initiatives. Individuals have a variety of skills and abilities including current or past experience as production managers, multimedia editors, and digital publishing coordinators. Our presentation will summarize findings of the group, propose solutions to common technical stumbling blocks, and identify areas where further research and development are needed.
- Cohen, S., Ernst, D., Cuillier, C., Walz, A., Billings, M., McLure, M., Thornton, G., & Hofer, A. (2015, November). The Open Textbook Network: A Vision for Libraries Working Together to Advance Open Textbooks. Open Education Conference. Vancouver, B.C.: William and Flora Hewlett Foundation.
- Forger, G., & Cuillier, C. (2015, October). Lowering Costs & Increasing Student Success with Open Educational Resources. IT Summit. University of Arizona: UA's Office of the Chief Information Officer.More infoAt the University of Arizona, the estimated cost for a student’s books and supplies is $1,200 a year. In a national 2013 survey, 65% of students said they’d decided against buying a textbook because it was too expensive. That’s a risk students shouldn’t need to take with their educations. There are free, high-quality alternatives to commercial textbooks that provide all students with unlimited access to the course materials they need: open educational resources (OER). We will talk about this growing movement, the pros and cons of OER, how they’re being used at the UA, where to find OER online, and how to integrate them into your LMS. OER promotion on the UA campus is a collaborative effort between campus Libraries, the Office of Instruction and Assessment, the Bookstores and UITS.
- Hansen, L., & Cuillier, C. (2015, August). Integrating UA Library Resources into Your Course. Just-in-Time Workshop Week. University of Arizona: Office of Instruction & Assessment.
- Thacker, C., Spalding, C., Cuillier, C., Kowalczyk, C., Medina De Len, E., Onega, E., & Wiles-Young, S. (2015, February). The Big Discovery Panel: The Good, The Bad and the Ugly. Electronic Resources & Libraries Conference. Austin, TX: n/a.More infoJoin us as we review the state of the discovery systems market today. Our panel features power users of the four major vended products, alongside adopters of two prominent open source projects and the creator of an innovative home grown solution. During the 90 minute session we will analyze and discuss issues related to cost, implementation, support, customizability, central indexes and much more.
- Cuillier, C. A. (2014, August). How to Be a Textbook Hero. Fall Teaching Academy. University of Arizona, Tucson: Office of Instruction and Assessment.More infoWant to save your students money on required course materials? The UA Libraries can help. From multi-user ebooks to open educational resources (OER), we’ll show you high-quality alternatives to expensive textbooks and coursepacks. They don’t have to cost students a cent.
- Cuillier, C. A. (2014, Fall). Wrangling Open Educational Resources. Annual Conference. Scottsdale, AZ: Arizona Library Association.More infoOpen Educational Resources (OER) are teaching and learning materials that are free to use, customize, and share. There’s a goldmine of OER online, but locating them is like trying to herd cattle (or cats). It takes persistence and a knack for tracking down things that are scattered all over. OER range from digital textbooks, lesson plans, and games to assignments, videos, and lab notes. Learn about the benefits of OER, potential barriers, where to find high-quality OER, and how to increase customers’ awareness of them.
- Cuillier, C. A., & Elliott, C. M. (2013, November). Using Consensus to Make Big Hairy Decisions. Annual Conference. Scottsdale, AZ: Arizona Library Association.More infoAre you facing a tough choice or a complicated project on a tight deadline? Two librarians from the University of Arizona Libraries discovery project team will share how that group used project management techniques to tackle a big hairy decision: which discovery service to buy. Learn how we kept the project from veering off track with tools such as a work breakdown, requirements list, success criteria, and decision matrix. The decision matrix was particularly useful as a way to focus discussions and work through areas of disagreement. We’ll share some of the questions we asked (and some questions we wished we’d asked) as we gathered feedback, listened to concerns, and built buy-in. In the end, the group came to consensus and the new discovery service is now being launched.
- Cuillier, C. A., & Elliott, C. M. (2013, November). Using Consensus to Make Big Hairy Decisions. Arizona Library Association Annual Conference. Scottsdale, AZ: Arizona Library Association.More infoAre you facing a tough choice or a complicated project on a tight deadline? Two librarians from the University of Arizona Libraries discovery project team will share how that group used project management techniques to tackle a big hairy decision: which discovery service to buy. Learn how we kept the project from veering off track with tools such as a work breakdown, requirements list, success criteria, and decision matrix. The decision matrix was particularly useful as a way to focus discussions and work through areas of disagreement. We’ll share some of the questions we asked (and some questions we wished we’d asked) as we gathered feedback, listened to concerns, and built buy-in. In the end, the group came to consensus and the new discovery service is now being launched.
- Dewland, J. C., & Cuillier, C. A. (2013, February). Accounting for Taste: An eTextbook Experiment. Online Northwest Conference. Corvallis, OR.More infoIn Fall 2012, the University of Arizona Libraries launched an eTextbook pilot project with the Courseload eReading platform in a 300-level accounting class. Students received a free copy of the professor's annotated eText, subsidized by the library. We’ll share lessons the library learned about student perceptions of eTexts, faculty involvement, licensing terms and costs, eReading platforms, functionality, printing limits, assessment, accessibility, and campus politics.
- Cuillier, C. A. (2019, October). Getting Started with OER. Open Education Conference. Phoenix, AZ.
- Cuillier, C. A., & Forger, G. J. (2017, October). Open Educational Resources (OER). IT Summit. Tucson, AZ: University Information Technology Services.
- Cuillier, C. A. (2014, October). Summon: A Serious Research Engine. IT Summit. University of Arizona, Tucson: Office of the Chief Information Officer.More infoSummon allows you to quickly search almost all of the UA Libraries’ materials at once. Undergrads, grad students, faculty, and staff can all benefit from this valuable new resource. Learn how Summon makes it easier to access full text online, find peer-reviewed articles, and do interdisciplinary research. Summon’s index of more than 1 billion items includes the complete library catalog, most of the library’s database content (such as JSTOR and Web of Science), specialized collections (such as digitized items from the library’s Special Collections and the UA’s Campus Repository), open access materials, and other libraries’ digital collections. Summon: It’s a serious research engine.
- Dewland, J. C., Cuillier, C. A., & DeFrain, E. (2013, June). Personalized Library Instruction for 500 of Your Favorite Students: Utilizing Technology in Large Lecture Halls. Annual Conference. Chicago, IL: American Library Association.More infoIn the spring semester of 2013, the University of Arizona Libraries partnered with the Eller College of Management to provide instruction to all first-semester Eller students. An online toolkit of library resources was created in Blackboard. The first day of the semester, two groups of 250 students each assembled into a lecture hall and were provided with an overview of the Eller first-year experience, which included a 50-minute library instruction session. The challenge was how to provide an environment in which the students could have hands-on instruction while receiving personalized assistance and also to ensure that the students retained the concepts learned. The librarians utilized online quizzes to guide the in-class instruction and then required a four-part post-class tutorial, using interactive guide-on-the-side technology to strengthen retention and follow-up quizzes to test retention. First the librarians presented the tool and concept, then used an online quiz to guide the group through the process of searching, working with limiters, and creating reports. Next the students individually answered a series of randomized questions that required them to retrieve information utilizing those same tools and concepts. This poster’s charts, screen shots, and photos will examine the process, the technology utilized, and results from the quizzes and website analytics.
- Cuillier, C. A., Huff-Eibl, R. K., & Brewer, M. M. (2012, April). To Fee or Not to Fee: Building Student Support for Additional Library Revenue. Living the Future Conference. Tucson, AZ: University of Arizona Libraries.More infoThe University of Arizona has had a student library fee since 2006. The fee started out at $15/year for students and now stands at $120/year. In FY2011-12, fee revenue for the University Libraries is expected to be about $3.5 million—a critical chunk of our budget. This poster will describe the approach that enabled the Libraries to successfully implement a fee. Garnering support from student government leaders and advisory boards has been crucial. The poster will also detail how student fee money is used, challenges we’ve faced, and strategies that might work at your institution.
- Cuillier, C. A., Hofer, A., Johnson, A., Labadorf, K., Lauritsen, K., Potter, P., Saunders, R., & Walz, A. (2016, November). Modifying an Open Textbook: What You Need to Know. Open Textbook Network website. https://press.rebus.community/otnmodify/More infoThis is a five-step guide for faculty, and those who support faculty, who want to modify an open textbook. Step-by-step instructions for importing and editing common open textbook file and platform types are included.
- Cuillier, C. A., Flynn, M. E., Forger, G., Masciantoni, J., Hawk, C., & Roxburgh-Kelly, L. (2014, February). Executive Summary - Fall 2013 Pilot. University of Arizona's eContent Pilot Project website.
- Cuillier, C. A., Flynn, M. E., Forger, G., Masciantoni, J., Hawk, C., & Roxburgh-Kelly, L. (2014, July). Executive Summary - Spring 2014 Pilot. University of Arizona's eContent Pilot Project website.